How it works for homeowners, builders and subs
Pick your role. Each tab starts with WayPoint Marketplace, this site, then covers WayPoint, our project app, where a builder runs the job.
Find homeowner projects on WayPoint Marketplace. Run the job in WayPoint.
WayPoint Marketplace is where homeowners post projects and builders bid on them. WayPoint, our project app, is where you run the job, and your client gets their own login.
- WayPoint Marketplace
Join with the ZIP where you build
Join WayPoint Marketplace as a general contractor with the ZIP where you build, and bid on projects homeowners post for a builder.
- WayPoint Marketplace
Homeowners can ask you for a bid by name
Bid requests start switched on, so homeowners can ask you for a bid by name. You can turn that off in Settings.
- WayPoint Marketplace
An email when a new project matches
WayPoint Marketplace is new, so there may be no homeowner projects near you yet. Unless you turn it off in Settings, we email you once a day when a new one matches your trades and area.
Run the job in WayPoint, our project app
WayPoint, our project app, is separate from the Marketplace and has its own login. In it: the budget, bid requests to your subs, change orders, draws your client approves, and selections with due dates. Your client (the homeowner) gets their own login to the same job, and you choose what they see.
- WayPoint
Start a job and choose what your client sees
Create a job with its name, type and dates, then pick Fixed Price or Cost Plus. On Fixed Price, your client sees the contract price, change orders and draws, but not your costs, your markup or what you pay your subs. On Cost Plus, they also see your costs by trade (including overhead and profit) and what each sub is paid.
- WayPoint
Draws your client approves
When the work is done, request the draw: the amount, what it covers, any receipts or photos, and your full name typed as your signature. Your client sees what the draw covers and your receipts, and taps “Approve draw” or “Decline” in their login. When the payment lands, you record it.
- WayPoint
Selections with due dates
Your client's selections fall into four groups: before framing, framing complete, before drywall, and drywall complete. Each group is due 30, 60, 90 or 120 days after your start date, and your client sees the same dates in their login. If a group runs late, a daily check moves the job's target finish date out one day for each day late.
Which app is this?
- WayPoint MarketplaceThis site, waypoint.contractors. Homeowners post projects here, and you bid on them.
- WayPointA separate app with its own login, at waypoint.construction. You run the job there, and your client and your subs get their own logins to it.
What you need to start
- For WayPoint Marketplace: Your name, company name, email and a password, plus the ZIP where you build.
- For the WayPoint app: A builder account: your name, company name, work email and a password (at least 8 characters).
- For each WayPoint job: A name, dates, and Fixed Price or Cost Plus.
- To bring people onto a WayPoint job: Email addresses or mobile numbers for your client and your subs, to invite them.
Questions people ask
- Are WayPoint Marketplace and the WayPoint app the same thing?
- No. They are two separate sites, each with its own sign-up. WayPoint Marketplace (waypoint.contractors) is where homeowners post projects and you bid. WayPoint, our project app (waypoint.construction), is where you run the job.
- Will my client see my costs and markup in WayPoint?
- Only if you choose Cost Plus for that job. On Fixed Price they see the contract price, change orders and draws, not your costs, your markup or what you pay your subs. Until you confirm the choice on a job, your client doesn't see your costs.
- Do my client and my subs need their own logins?
- Yes. You invite them from the job in WayPoint by email or text. They tap the link, create their account and are added to that job. Subs see the tasks you assign them on the jobs you invite them to.
- Can my office staff use the WayPoint app?
- Yes. Three team logins are included (you and two staff). From Team, invite each person as Company Owner or Staff Member; each gets their own login.
- Does the WayPoint app work on my phone?
- Yes. WayPoint runs in your phone's browser, with Home, Projects, Team and Reports along the bottom, and you can add it to your home screen.
WayPoint MarketplaceGeneral contractors pay nothing here.
Join WayPoint MarketplaceLooking for a builder? Start on WayPoint Marketplace.
Post your project on WayPoint Marketplace to look for a builder or a trade. If your builder runs your job in WayPoint, our project app, you get your own login to the same job.
- WayPoint Marketplace
Post your project
WayPoint Marketplace is where you look for a builder or a trade. Post your project, choosing “Hire a contractor (GC)” for the whole job or “Hire a specific trade”, with your city and ZIP.
- WayPoint Marketplace
See any bids in one list
Any bids you get come back in one list, lowest price first, each with its own message thread. If WayPoint Marketplace members who do that kind of work are near your project, they are listed with an “Ask to bid” button (up to 3 open requests per project).
- WayPoint Marketplace
Your street address, email and phone stay private
Contractors see your city and ZIP. Your street address, email and phone stay private until you accept a bid.
- WayPoint Marketplace
No account yet? Tell us about your project
Tell us about your project at waypoint.contractors/start and a real person on our team replies within one business day. We're starting in north Georgia. Somewhere else? Send your project anyway and we'll tell you plainly whether we have builders near you yet.
Tell us about your project
Run the job in WayPoint, our project app
If your builder runs your job in WayPoint, you get your own login to the same job: each payment request your builder signs, your contract price with every signed change order, and every choice you need to make with its due date.
- WayPoint
Approve payment requests
When your builder asks for a payment (a “draw”), it shows at the top of your My Project page: the amount, what it covers and any receipts your builder attached. WayPoint records your builder's signature at the moment they send the request.
To approve, type your full name and press “Approve draw”; you can also decline it. Approving records your approval and signature. It does not move money (see “Does approving pay my builder?” below).
- WayPoint
See your contract price and every signed change order
The Budget page starts with your original contract, lists each signed change order with the date it was applied, and shows the current contract total. On a cost-plus job it also shows how much the budget has moved since it was locked.
The Payments page shows the contract total, what has been paid, what is left, the next payment, and your payment schedule. On a cost-plus job, once your builder confirms it is cost plus, you also see their costs by category; on a fixed-price job, their costs and markup stay private.
- WayPoint
Make your choices before they're due
Your next choice and its due date sit at the top of your home screen, with a countdown that turns amber at 7 days or fewer and red on the day it's due. The Selections page lists every choice room by room and by phase, with its allowance.
Open one to see the allowance and due date, pick an option or approve it at the allowance, or add your own product for your builder to review. On your project page, each group says “Make by … or project slips”, and a late group shows how many days the project is slipping.
- WayPoint
Ask for a change, and sign change orders
Tap “Request a Change”, pick the kind of change (add something new, change an existing item, remove something, upgrade materials or finishes, or other), choose the room, describe it, and add photos or a product link. Your builder reviews it and can send back a quote with materials, labor and any schedule impact; if you accept, that amount is added to your contract as a change order.
When your builder writes a change order, it waits at the top of your project page for your typed signature, or you can decline it. Your builder counter-signs before anything is applied to the budget.
- WayPoint
Keep one signed record
Documents → Signed Records lists your deposits, every draw with your builder's signature and your approval, and every signed change order, marked “Fully executed” once you have both signed. “Download signed record” saves it as a PDF that also lists the finishes chosen for your project. Your approved selections have their own PDF too.
- WayPoint
Messages and crew updates
Messages is a thread between you and your builder, kept separate from the builder's thread with their subs. When your builder and their crews post updates, the photos show on your home screen and on your project's Photos tab.
Which app is this?
- WayPoint MarketplaceThis site, waypoint.contractors, with its own sign-up: for looking for a builder or a trade.
- WayPointwaypoint.construction: your own login to the job your builder runs.
What you need to start
- For WayPoint Marketplace: An email address, a password and a mobile number. A contractor sees your number only if you accept their bid.
- For the WayPoint app: a builder who runs your job there: Not on it yet? Sign up and use “Bring your builder onto WayPoint” on your dashboard: their name and email (project name and address optional). When they accept, your project appears.
- For the WayPoint app: an email address or a mobile number: Your builder can invite you by email or by text. With a text invite you sign in with a 6-digit code, no password. Your builder can also send you a join link.
- A phone or computer with a web browser
Questions people ask
- Who sees my phone number and address on WayPoint Marketplace?
- Contractors see your city and ZIP. Your street address, email and phone stay private until you accept a bid.
- Are the WayPoint app and WayPoint Marketplace the same thing?
- No. They are two separate sites, each with its own sign-up. WayPoint, our project app (waypoint.construction), is for running the job with the builder you have. WayPoint Marketplace (waypoint.contractors) is for looking for one.
- Do I need my builder to be on the WayPoint app?
- Yes. The WayPoint app shows the job your builder runs there. You can sign up first and invite your builder from your dashboard; when they accept, your project appears.
- Can I see my builder's costs in WayPoint?
- You always see your contract price, every signed change order and the current contract total. On a cost-plus job, the Budget page also shows how much the budget has moved since it was locked, and once your builder confirms the job is cost plus, you also see their costs by category. On a fixed-price job, their costs, markup and what they pay their subs stay private.
- Does approving pay my builder?
- Approving records your approval and signature. The money moves between you and your builder the way you pay them today, and your builder records the payment when it arrives.
- What happens if I miss a choice's due date?
- The countdown turns red and says how many days overdue it is, and on your project page that group shows “Past due — project is slipping N days”. Message your builder about it from the Messages page.
For subcontractors: the work you find yourself, and the jobs your builder runs
WayPoint has two apps. On WayPoint Marketplace, you sign up on your own, list your business by trade and ZIP, and bid on homeowner projects. In WayPoint, our project app, you work on the jobs a builder invites you to.
- WayPoint Marketplace
List your business by trade and ZIP
Sign up yourself at waypoint.contractors with your name, business name and mobile number. We text you a 6-digit code, so there's no password to remember. Tap the trades you do (or add one that's not listed) and type the ZIP where you work.
Homeowners looking near that ZIP can then find your business as a “WayPoint Marketplace member” and ask you to bid. They see your business name, trades, town and how far away you are, never your phone, email or street address.
- WayPoint Marketplace
Homeowner projects in your trades
When a homeowner asks you by name, you get an in-app alert, plus an email if request emails are on and you have an email on file; otherwise one text, if texts are on. Open it and answer “Send a price”, “I'll price it by…” or “Not for me”.
Browse Jobs lists open homeowner projects that hire your trade directly; you bid with your price, how many days, and a note. WayPoint Marketplace is new, so there may be no homeowner projects near you yet. When a new one matches your trades and area, we email you once a day (add an email in Settings if you signed up with your phone).
Working with a builder who runs jobs in WayPoint
WayPoint, our project app, is where your builder runs the job. You work in it on jobs a builder invites you to.
- WayPoint
Bid invites with the scope your builder sent
When a builder invites you to bid, you get an email if you joined by email, or a text if you said yes to texts. Either way, the request shows on your WayPoint home screen under “Action Needed”, with its deadline. Open it to read what your builder sent: the scope, what's included and what's not, their notes, and, when the bid has them, counts by room. Each count says where its number came from; check every count against the plans before you price.
Price it from your phone with your total, an optional labor and materials split, your start date, how many days and any exclusions. Before you send, you tick five WayPoint commitments (for example: payments on this job go through WayPoint Pay, and change orders and weekly progress updates go through the app), then type your full legal name. Sending the bid is your e-signature on the builder's contract and project exhibit.
Before your first bid, add your contact and insurance details on your Company Profile; WayPoint won't send a bid without them.
- WayPoint
Your tasks and your trade's schedule
My Tasks shows only the tasks your builder assigned to you, sorted by due date, each with its room. Tap Start when you begin and Complete when you finish. Your home screen also shows “Your schedule”: your trade's phases, taken from the builder's own schedule. When your builder moves a date, you see it there.
- WayPoint
End-of-day updates, filed by room
On your phone, tap Post in the bottom bar. Add photos, type what you got done or record a voice note (up to 3 minutes; it's turned into text you can edit), and tap the room. Each update is dated and filed by room on the job's Updates tab, so you keep a record of your work. Your builder sees every update; the homeowner sees it too, unless the builder hides it or keeps it to the team.
- WayPoint
Your subcontract and payment requests
When your builder sends your subcontract through WayPoint, you review and sign it under Contracts. After an award, the bid page has a place to upload your papers, like a certificate of insurance or a W-9.
On a job where your builder awarded your bid and set up your pay schedule in WayPoint, tap Request payment. It's prefilled from that schedule: you pick the milestone, enter the amount, and attach the signed lien waiver your builder asks for (and an invoice if you use one). Your builder reviews it, and the Payments tab shows where each request stands. If you see “No awarded bid on this project”, ask your builder.
Which app is this?
- WayPoint MarketplaceThis site, waypoint.contractors: you sign up yourself, by trade and ZIP.
- WayPointwaypoint.construction: the app your builder runs the job in. You work in it on jobs a builder invites you to.
What you need to start
- A mobile phone that gets texts, or an email address: WayPoint Marketplace signs you up with a texted 6-digit code (or email and a password, if you'd rather). In the WayPoint app, you sign in the way your builder invited you: by texted code or by email.
- For WayPoint Marketplace: The trades you do and the ZIP where you work.
- Optional: An email address in WayPoint Marketplace Settings, so we can email you when a new project matches your trades and area.
- For the WayPoint app: An invite from a builder who runs the job in WayPoint.
- For bidding in the WayPoint app: Your contact details and insurance details on your Company Profile, plus a license number if your trade needs one.
- For payment requests in the WayPoint app: A job where your builder awarded your bid and set up your pay schedule; the signed lien waiver your builder asks for, as a file (PDF or photo), for each request; and your invoice if you use one.
Questions people ask
- Which app do I sign up for?
- To list your business by trade and ZIP and bid on homeowner projects, sign up at waypoint.contractors: that's WayPoint Marketplace. If a builder invited you, open the link in their email or text: that's WayPoint, our project app. You can use both.
- Do I need a password?
- No. WayPoint Marketplace signs you up with your mobile number and a texted 6-digit code (email and a password work too, if you'd rather). In the WayPoint app, you sign in the way your builder invited you: with a texted code on the “Text me a code” tab if they invited you by text, or with your email if they invited you by email.
- Will WayPoint Marketplace send me work?
- WayPoint Marketplace is new, so there may be no homeowner projects near you yet, and we can't say how many you'll see. When a new project matches your trades and area, we email you (add an email in Settings if you signed up with your phone). Homeowners nearby can also find your business and ask you by name to bid.
- Do I need a builder to use the WayPoint app?
- Yes, to do work in it. You can make an account there yourself, but it stays empty until a builder invites you to a job. To list your business and find homeowner projects on your own, sign up on WayPoint Marketplace.
- Who sees my end-of-day updates?
- Your builder sees every one. The homeowner sees them too, unless your builder hides an update or marks it team-only.
- When can I request payment in the WayPoint app?
- On a job where your builder awarded your bid and set up your pay schedule in WayPoint. The request is prefilled from that schedule. You attach the signed lien waiver your builder asks for, your builder reviews it, and the Payments tab shows where it stands. If you see “No awarded bid on this project”, ask your builder.
WayPoint MarketplaceBidding is free; WayPoint's 5% applies only when a homeowner hires you directly and accepts your bid.
Sign up on WayPoint MarketplaceInvited to a job by your builder? Open the link in your invite, or sign in to the WayPoint app: use “Text me a code” if your builder invited you by text, or your email if they invited you by email.